Monthly Care Plan
Security. Maintenance. Support.
Hello!
I'm Jo, Web Designer & Founder
My number one goal when designing websites is helping your business grow. But what about after your website goes live? My help doesn’t need to end.
My Monthly Care Plan will save you hours upon hours each month. You can leave all the updating and monitoring to an expert so that you can focus on what you do best – running your business.
How I Can Help
Ongoing Website Care
Security & Protection
Security breaches can be detrimental to your company. Get extra protection from hackers, bugs, plugin conflicts, and other website malfunctions.
Performance Optimization
An un-optimized site can lead to poor performance, slow loading times and a gradual loss of Google SEO rankings. I will keep your website fully optimized.
Custom Reports
Make informed decisions with custom analytics reports tracking website activity such as page views, acquisition sources, demographics and website visitor behaviour.
Content Changes
Need a new image posted or a price change? My plan includes one hour of updating the website with new content or making any changes requested.
Technical Support
Need a hand with anything? My plan includes one hour of support by phone, email or video to help with any troubleshooting, technical difficulties or “how to” training.
Backups
Have reassurance that you won’t lose content as I take monthly backups to remote storage to ensure your site can easily be restored from the last backup for any reason.
If You Owned an Airplane...
You would most likely pay for:
- Ongoing Maintenance and Checks
- Security Monitoring and Protection
- Performance Tracking and Analytics
Why would you pay for these things? To prevent crashes and keep your airplane performing at top speed.
My Monthly Care Plan will keep your website protected, optimized and thriving
Website Maintenance
Why Updates Matter
Once a website is live, it’s essential to protect it from malware and hackers that can take your site down and destroy your Google rankings.
Over 50% of all web traffic is currently spammers, bots, malware and hackers.
The #1 leading cause of website hacks is out of date plugins, themes and WordPress itself. It’s essential to keep ALL of your plugins updated regularly.
My plan will save you the time, energy and trouble of manually completing 10-20 updates (one by one) each month.
Updates - What's Involved
Properly Updating Your Website
Your pixel perfect website looks great when it’s launched but it could be the next day, the next month or the next year when you update one plugin and it wreaks havoc on the rest of the site.
One plugin update can conflict with another and suddenly all your formatting is gone, your menu isn’t working or items are missing. Plugin updates can cause a tsunami of issues throughout your website and it can be difficult to pinpoint and fix the problem.
My Approach
How I Carefully Update Your Site
01
Manually Back Up Your Website
Before updating any plugin, theme, or WordPress itself, I take a manual offsite backup that goes to remote storage so your content can be easily restored should any plugin update malfunction or conflict with other tools on your website.
02
Update One Plugin At a Time
I update each plugin one at a time and perform various tests to ensure there are no conflicts throughout the website. Once clear, I move onto the next plugin and repeat the process.
On average, there are 10-20 updates each month.
03
Fix or Restore
If there is a conflict, I will either try to fix the issue or restore your website to it’s previous version.
As a member of several web developer communities, I have an ear to the ground on plugin updates and I often hear warnings that certain updates are unstable.
04
Report & Monitor
I provide monthly reports on the updates that have been completed and monitor your site for any issues.
You can have peace of mind knowing that an expert is updating and monitoring your website and you can focus on running your business.
Track performance
Get Custom Analytics Reports
Emailed Automatically
Get weekly, bi-weekly or monthly reports delivered to your inbox.
Make Informed Decisions
Use your reports to determine changes to your content and marketing strategy.
Custom Data
I am certified in Google Analytics and can customize the reports based on the information you would like to receive.
See Acquisition Sources
See how visitors are finding out about your site. This information allows you to focus on what is working best.
Track Behaviour
See what pages are being viewed, how long visitors are staying on your site and so much more.
Understand Demographics
Knowing who your website visitors are can help you provide more targeted content.
My Monthly Care Plan
What's Included:
- Updates & Optimization - Monthly updates including performance, security, WordPress and plugin updates to keep your site running quickly and safely.
- Backups - Monthly backups to remote storage to ensure your site can easily be restored from the last back up for any reason.
- Technical Support - One hour of support by phone, email or video to help with any troubleshooting, technical difficulties or “how to” training.
- Content Changes - One hour of updating the website with new content or making any changes requested. For tasks that take longer than an hour, a quote will be provided at a reduced rate.
- Monthly Reports - Custom monthly reports emailed to you with your site analytics (page views, site traffic details and any requested information) as well as a report of what’s been done to keep your site updated and optimized.
Start Your Monthly Care Plan Today
Save Time
I can save you the time and energy of maintaining your website so that you can be focused on your business.
No Stress
You won’t have to worry about the security of your site, optimizing your website for the best performance, plugin updates and conflicts and even content changes.
Peace of Mind
You will also have the peace of mind that an expert is on top of your site and is there to help with any technical challenges you may face.
Plans can be cancelled anytime. Please note, hours (of technical support and content changes) do not carry forward to future months.
Please contact me with any questions or to start your Monthly Care Plan.